Safety

Tips when using online services

  • Do not leave your mobile device unattended.
  • Use Familiar Websites.
  • Secure your mobile phone with a strong password.
  • Do not store your card details on your phone.
  • Avoid the use of unknown and unprotected “Wi Fi” networks to access Nayifat online services.
  • Your phone number, date of birth and name are easy to identify, so avoid using them as a user name or password when accessing Nayifat online services.
  • Be careful when entering the Nayifat’s online by making sure to see a lock icon at the bottom of the browser which indicates that the log-in page is secure and that the security certificate is registered under the name of Nayifat.
  • Use the (log out) option when you complete your online session.
  • Use the latest internet browser, as they have many security features.

Safety Instructions:

  • Do not disclose your password to any person.
  • Do not inform anyone about the PIN number, even if he/she is a Nayifat employee.
  • Change your password frequently.
  • Make sure that you are not being watched when entering the password.
  • When you are logged in to internet services, do not leave your computer unattended.
  • Make sure to logout from Nayifat online services by clicking the logout button. This protects your account from illegal use.
  • We recommend that you type the official Nayifat’s site address in the browser for accessing internet online. We do not recommend searching for the Nayifat website address through Internet search engines.
  • Be careful of emails, unknown calls, or mobile messages that ask you to disclose your password, credit card numbers or personal information.
  • Beware of fraud emails, SMS, WhatsApp messages and suspicious websites, and do not respond to requests to provide personal information or passwords, or calling a number or any personal data, whether over the phone or by email or in unknown or unauthorized Internet sites.

For your Computer protection:

  • Be sure to use the original version of the Windows operating system on your computer.
  • Make sure to install antivirus and anti-spam software and make sure it is updated.
  • Activate the Firewall program that exists in the operating system.
  • Do not install any software from unreliable sources or unnecessary software.
  • Make sure to use your own computer when you access Nayifat online services and do not use common or shared devices used in public places especially when outside the Kingdom.
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